Privacy Policy

Introduction

Welcome to DentalReminder ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

DentalReminder is a product by ClinicBoost AI, developed by Prolysi Software Solutions. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Account Information

When you create an account, we collect:

• Name and email address
• Clinic name and contact details
• Time zone preferences
• Password (encrypted and stored securely)

2. Appointment Data

To provide our reminder service, we collect:

• Patient names and phone numbers
• Appointment dates and times
• Appointment types and notes

3. Usage Information

We automatically collect information about how you use our service, including:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Timestamps of activities

4. Payment Information

For paid subscriptions, payment processing is handled by secure third-party payment processors. We do not store your credit card details on our servers.

How We Use Your Information

We use the collected information for:

• Providing and maintaining our reminder service
• Sending appointment reminders via WhatsApp and email
• Processing payments and managing subscriptions
• Communicating with you about service updates, support, or marketing (with your consent)
• Improving our service and developing new features
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share data with trusted third-party service providers who help us operate our service, including:

• WhatsApp Business API providers for sending reminders
• Email service providers for transactional and reminder emails
• Cloud hosting providers (Supabase) for data storage
• Payment processors for subscription management

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and employee training

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdrawal of Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at info@dentalreminder.in.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: